one-time purchase of Office confirmed, but still can’t activate
If you made a one-time purchase of Office program and it is confirmed but if you still can’t activate, you should follow the below scenarios for help.
Solution For One time Purchase Office Can’t Activate:
One-time purchase of office program is a one-off payment made for your program license. You need not to pay a monthly rental or no annual commitments like office 365. One time purchase should activate your product permanently and if you still can’t activate office, we need to re-check your product version that is installed on your computer. There are chances that you have a wrong office version installed and you have failed to activate this product on your computer.
Make sure to check the version of your one-time purchase of office first. Namely, they can be office home and student, office home and business or office professional. These programs are available with respect to their editions like 2013, 2016 or 2019. Then you need to check the names of the installed office programs on your computer. Make sure both are same and it will work for you.
- One-time purchase of office program is not available in office 365 version. It will always be a subscription-based version. For any activation issues with office, you have to consider reading this article <Can’t activate Office after installation>
- Office activation is pending until you are connected to internet.
- There can be chances over broken network policies and your computer is in no communication with office servers. In such cases, you can’t activate office.
- Product key is not case sensitive but it is alpha numeric and you should make sure to enter the right product keys. You can find some more information about the product key for purchase of office and if you still can’t activate it.<link to Office keeps asking me to sign in / “Authentication Expired” error>
Still, have issues regarding Microsoft Office ? Reach our Microsoft certified technicians on the Live chat.