[KB63363902] – Steps to Fix “We’re sorry, but Outlook has run into an error”


After home windows replace you face an error “We’re sorry, but Outlook has run into an error” whilst launching Microsoft office in Windows 10 or windows 11. This issue “We’re sorry, but Outlook has run into an error” takes place due to the fact Microsoft Office 2021/2019/Microsoft 365 programs after an upgrade, are walking for your laptop on Compatibility mode.

We’re sorry, but Outlook has run into an error

Note: This article is likewise relevant for Microsoft Excel, Word, Power Point. if all of us observed those mistakes take a look at right here to restoration them.

“We’re sorry, but Excel has run into an error”

“We’re sorry, but Word has run into an error”

“We’re sorry, but PowerPoint has run into an error”

During the microsoft office update, due to inner settings in Microsoft Office, all programs like Word, Excel, PowerPoint, Outlook, etc. configure themselves to paintings in compatibility mode. Hence, to clear up this issue “We’re sorry, but Outlook has run into an error”, you need to disable compatibility mode to your Microsoft office application.

[KB63363902] – How to Fix “We’re sorry, but Outlook has run into an error”?

Here’s what you want to do:

  1. Click and kind in run withinside the seek home windows, double click on at the Run dialogue
  2. Type Excel /secure and press ‘Enter ‘or click on ‘OK’ to open MS Excel in secure mode
  3. Type Word /secure and press ‘Enter ‘or click on ‘OK’ to open MS Excel in secure mode
  4. Type Outlook /secure and press ‘Enter ‘or click on ‘OK’ to open MS Excel in secure mode

If MS Excel / word / outlook opens without showing the ‘We’re sorry, but Excel has run into an error’ message, then put off or disable the Excel add-ins. The steps to put off or disable add-ins are as follows,

  • Navigate to File > Options after which click on ‘Add-ins ‘
  • Click at the Go button to view to be had add-ins
  • Uncheck the checkbox to disable the add-ins

Disable Compatibility Mode to Fix ‘We’re sorry, but Excel has run into an error’ message

If the preceding technique fails to clear up the We’re sorry, but Excel/Word/Outlook/PowerPoint has run into an error issue, observe those steps to disable Compatibility mode in.

MS Excel

  1. Right-click on on Excel (.exe) report and pick out Properties. You can discover Excel (.exe) report at the subsequent location,
  2. C:Program FilesMicrosoft OfficeOffice15Excel.exe
  3. C:Program FilesMicrosoft Office 15RootOffice15Excel.exe
  4. Click on Compatibility after which uncheck all of the boxes. Click OK to keep the changes

MS Word

  1. Right-click on on word (.exe) report and pick out Properties. You can discover word (.exe) report at the subsequent location,
  2. C:Program FilesMicrosoft OfficeOffice15Word.exe
  3. C:Program FilesMicrosoft Office 15RootOffice15Word.exe
  4. Click on Compatibility after which uncheck all of the boxes. Click OK to keep the changes

MS Outlook

  1. Right-click on on Outlook (.exe) report and pick out Properties. You can discover word (.exe) report at the subsequent location,
  2. C:Program FilesMicrosoft OfficeOffice15Outlook.exe
  3. C:Program FilesMicrosoft Office 15RootOffice15Outlook.exe
  4. Click on Compatibility after which uncheck all of the boxes. Click OK to keep the changes

If all of us having hassle to do that methos, chat with us to get the on the spot strategy to restoration this We’re sorry, but Excel/Word/Outlook/PowerPoint has run into an error.

Repair MS Office Installation to fix ‘We’re sorry, but Excel has run into an error’

To restore MS Office installation, observe those steps:

  1. Open Control Panel and click on ‘Uninstall a program ‘
  2. Choose the ‘Quick Repair’ choice after which continue with the wizard to restore the MS Office installation

If this doesn’t restoration the issue, you can want to put off all MS Office documents and registry keys from the system. Then clean installation of the MS Office 365/2021/2019.

In conclusion,

If you’re nevertheless now no longer capable of clear up this mistake “We’re sorry, but Outlook/Excel/PowerPoint/Word has run into an error” after appearing those methods. We propose you to talk with our experts, I am certain they may propose the exceptional answers to clear up this mistake completely. You also can go to our website for greater information.

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Got Any Question?

Q. 1 : Can I upgrade office version for free?

Office updates remain free whereas office upgrade is a change of version. Normally office 365, being a subscription based version allows you the free upgrades but standalone products do not allow change of version for free. Life time get the security patches for free for life time but not the change of versions.

Q. 2 : How long a free support is valid for office products?

In general, the Manufacturer says 60 days free support applicable for the office products. Although the service depends on the type of issues.

Q. 3 : What is the difference between Office 365 subscription and Office standalone?

Office product suites are released as subscription based versions and standalone proudcts. The subscription versions contain recurring fee for the licensing wheras the standalone product is a one off payment.